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When reporting your fault please provide as much information as possible.
Are you a tenant?YesNo
---Bin StoreBroken Communal WindowCleaningCommunal Aerial / Sky DishCommunal DoorsCommunal GatesCommunal GroundsExterior of BuildingFire AlarmGas LeakIntercomLiftLightingPests/VerminRoofUtility MetersNo WaterWater LeakOther
---Front communal entranceRear communal entranceAnother communal entranceInternal communal door on landing/stairwellOther
The door won't closeThe door can't openThe lock is brokenMy key has broken off in doorI have lost my keyMy door fob doesn't workOther
---Pedestrian GateVehicle GateOther
Gate isn't closingGate isn't openingGate is brokenMy gate fob doesn't workI have lost my gate fobOther
---LandscapingDumping of WasteOther
Drainpipe/Downpipe is blockedDrainpipe/Downpipe is brokenDrainpipe/Downpipe needs reaffixingDrainpipe/Downpipe is overflowingOther
---Inside my propertyCommunal landingCommunal stairwellCar parkFront communal entranceCommunal groundsOther
---External lightingInternal lighting
Light is not workingLight is flickeringOther
Light switch is brokenLight switch has fallen offLight switch is looseOther
Bollard is not workingBollard has been damagedBollard is flickeringOther
It's not workingIt's flickeringOther
Meter is damagedMeter is inaccessibleMeter key is lostMeter key is brokenOther
Please if possible add some photos of the fault, location of the fault or any other detail to help us build a clearer understanding.
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