Out of Hours

For when emergency issues arise out of work hours

Types of issues that we cannot deal with out of hours include: Routine Matters, Service Charge Enquiries Correspondence, Noise Incidents, Parking Issues, Access to Individual Properties or Communal Satellites.

Normal Office Hours

9.00am – 5.00pm / Monday – Friday

Out of Hours Service

Out of Hours Service is Available Between:
5.00pm – 9.00am / Monday – Sun

Including bank holidays to deal with emergency queries only.

Out of Hours Rules

  1. Do not call us out of hours for any of those mentioned in the ‘Types of issues that we cannot deal with out of hours include:’ list above.
  2. We only deal with emergency situations out of hours. Routine matters, general queries, financial queries, legal queries and any other queries must be emailed to appropriate email address which can be found here.
  3. You will be charged for any calls made to this number/misuse of this service.

Also note our out of hours’ emergency team do not hold contact information for individual properties.

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